This is a proposed outline for our Corporate Training Programme on Communication Skills.
2-DAY TRAINING PROGRAMME OUTLINE
COMMUNICATE WITH POWER
Programme Objective
The objective of this training programme is to help participants understand how communication works and the elements of effective communication so that they are able to get their message across successfully every time.
Training Outcomes
After attending this programme, participants will be able to do the following:
- Speak persuasively
- Build rapport with others
- Deliver messages in context
- Convince, instruct and lead effectively
- Write purposefully
Methodology
Participants will learn through a variety of activities:
- Interactive lectures with simple exercises
- Paired and group activities
Value Added
Besides the 2-day programme (with course materials), participants will receive:
- Simple assignments to work on after the programme
- A free 3-hour follow-up session (online) on a date to be specified later
Who Should Attend
All staff members especially those at the various management levels
Programme Schedule
DAY 1
| Time | Activity |
| 9.00-10.45 am |
Module 1: Persuasive Speaking CICI – Connect, Inform, Convince, Instruct |
| 10.45-11.00 am | BREAK |
| 11.00 am-12.45 pm |
Module 2: Building Rapport I Stages of rapport – Comfort, Safety, Trust Finding similarities – Experiences, Interests, Values, Beliefs |
| 12.45-1.45 pm | LUNCH |
| 1.45-3.30 pm |
Module 3: Building Rapport II Channels of communication – Verbal, Visual, Vocal Sensory words Matching & mirroring, hand gestures (4 quadrants) Hypnotic drop |
| 3.30-3.45 pm | BREAK |
| 3.45-5.30 pm |
Module 4: Context Messaging Types of contexts – Concept, Principle, Structure, Process, Procedure, Fact |
DAY 2
| Time | Activity |
| 9.00-10.45 am |
Module 5: Facilitating Conviction The 4 social styles – Aggressive, Analytical, Amiable, Articulate (how to convince each style) The 8 emotional drives |
| 10.45-11.00 am | BREAK |
| 11.00 am-12.45 pm |
Module 6: Giving Instructions Types of instructions – Inviting, Guiding, Commanding, Advising |
| 12.45-1.45 pm | LUNCH |
| 1.45-3.30 pm |
Module 7: Purposefully Writing AURA – Accessible, Useful, Readable, Applicable Techniques – Grouping, Labelling, Standardizing, Imaging, Information Mapping |
| 3.30-3.45 pm | BREAK |
| 3.45-5.30 pm |
Module 8: Communicating as a Leader The 4 leadership styles – Directing, Delegating, Developing, Demonstrating (specific communication tips for each style) |
Interested in our Leadership Skills training? Please contact Ms. Sandy at 012-2764668 / epicspeakersacademy@gmail.com for a proposal.